From the first days of our website, we’ve received emails from people who think that we’re Aldi, despite all our attempts to tell people otherwise. We say so on our about page. We discuss it in our disclosure policy page. We even have a checkbox in our our contact page.
Doesn’t matter. We still get emails. So we collect them. And, once a year, we publish them.
Here are the links to previous editions:
So yet again, we showcase some of the messages we have received. As before, names, addresses, and phone numbers have been removed to protect the innocent. We have, however, left in every typo.
From an unsatisfied American:
I bought the Wild Caught Breaded Fish Sticks… unfortunately I have given up on trying to cook them – why?
You put them in a yellow box with the directions printed in WHITE! The directions are nearly impossible to read because of it…tried a magnifying glass…too difficult. I finally got so frustrated I threw them away. Should have been printed in black or dark blue or red…dumb dumb dumb
Whose idea it was to print white on light yellow is STUPID! I won’t buy these again..
From an American:
Subject line: question
Body: do y’all repacetment on the poles ???
From someone in China:
Dear Mr. purchasing manager,
Hope you are safe !
We offer teas with NOP organic certificate, welcome your inquiry if you are any interested in them .
Pls see detailed information from attached catalogue .
>organic golden chunluo green tea, fob price:26.5 usd/kg
>organic Kungfu black tea, fob price: 28 usd/kg
>organic Maofeng green tea, fob price: 28.5 usd/kg
>organic golden black tea pearl, fob price: 50 usd/kg
>organic golden Maofeng green tea, fob price: 28.5 usd/kg
>organic golden black tea bud, fob price: 54 usd/kg
>organic Pai Mu dan white tea,fob price: 50 usd/kg
>organic golden chunluo green tea, fob price: 22.5 usd/kg
>350g organic raw PuEr tea cake, fob price: 15.5 usd/kg
>organic green tea broken, fob price: 3.6 usd/kg
>organic white tea broken, fob price: 8 usd/kg
Appreciate your reply!
Body: Dish soap was melted pods
From a customer in Maryland:
I opened a can of heart to tail premium cat food bought at ALDI’s on [DATE] in [LOCATION]. Upon opening the can had worms crawling around in it. I immediately threw it away so I have no pictures to show you. I regret that. Would you please re imburse me for this food. I bought 48 cans of this food yesterday and I hope I find no more worms. Please contact me and let me know what you will do. Thank you.
From someone from … somewhere:
Subject: Melted dihsoap pods
Body: Need a coupon to replace them , as they were pricey
From an American:
Very disappointed with ALDI advertising!
I realize there has been some problems getting items in stock, but when they advertise an item like the FIRE PIT and I go to at least 5 different Aldis in the [LOCATION] area and they DID NOT receive any in, I call that ” Bait and Switch” I continue to check back with each store and was told they might get one in.
Very disappointed with the way you continue to advertise your product I wanted it for myself .
Now they say they will receive no more this season!! Not the clerks fault but management problem
From someone in Algeria:
Subject: Clothes stocks
Body: Hello im [NAME] im from Algeria ineed clothes per y
From an unsatisfied customer:
My name is [NAME] and I’ve been using your product for almost a year and a half now past two months I’ve been using her overnight pads from Blossom at Aldi’s they have been falling apart wear the cotton has to come out of them they have split and a side of them and they are not sticking right I need a phone number to talk to somebody to get a hold of them because I’m not gonna pay for a product that’s going to be falling apart on me I switch from Different brands of pads overnight pads I should say to these these were working just fine until couple weeks ago when I try to use them and they fell apart a split on the bottoms display on the side now I want to let you know about this product so if anybody can contact me please email me and let me know if there’s a phone number I can call because I’m not gonna spend as much money on a bunch of pads they’re not gonna work thank you and have a good day sincerely unsatisfied customer [NAME]
From an American:
Subject: FRIENDLY FARMS WHOLE MILK CARTONS
Body: HELLO! FIRST; THANK YOU FOR TAKING THE TIME TO READ THIS.
Body: SORRY I SENT IT BEFOR I FINISHED MY QUESTION.
QUESTION; THE FRIENDLY FARMS MILK CARTONS [1 GAL], WHY ARE THE CAPS SO DIFFICULT TO OPEN? I LITERALLY HAVE TO USE A LARGE PAIR OF PLIERS TO GET THE CAP OFF. I HAVE READ WHERE OTHER PEOPLE AR HAVING DIFFICULTY ALSO. AND LATELY ON THE HANDLE HAVE BEEN RUNNING INTO SHARP EDGES, GOT A TINY CUT TWICE FROM IT. I NOW GRIP IT WITH A TOWEL. THANK YOU FOR TAKING THE TIME TO READ THIS.
From an American (we think):
[NAME] I love your dill pickle popcorn , but here lately when I’ve gotten it it has no flavor . 😠 Wasted my money.